- What is Tokatap?
- Tokatap is a digital logbook system for machine maintenance. Each machine is paired with QR codes so you can quickly log services, needle changes, and repairs.
- How do I get started?
- Sign up for a main user account, claim or generate a QR batch, attach the codes to your machines, and add machine details.
- What is a QR batch?
- A batch contains one MASTER tag, one SERVICE tag, and eight HEAD tags to track maintenance for each machine and head.
- Can I add more than one machine?
- Yes. Generate a new QR batch from Settings whenever you want to register another machine.
- How do sub‑users log their work?
- Sub-users log in with their unique code, scan the SERVICE or HEAD tags, and their actions are recorded in your machine history.
- What happens if I lose a QR code?
- Re-download the codes from Settings → Download QRs and reprint them at any time.
- How do service reminders work?
- Tokatap tracks the last time maintenance was logged and shows upcoming or overdue tasks on your dashboard.
- How do I log a repaired part or warranty?
- Scan the relevant tag and select Log Service Part to record the part name, description, and optional warranty date.
- What if a machine needs urgent repair?
- Raise a service request from the SERVICE or HEAD tag and it will appear on your dashboard until resolved.
- How secure is my account?
- Your password and security question protect your account. Use Forgot Password if you need to reset it.
- Is there a mobile app?
- Tokatap works directly in your web browser—scanning a QR code brings you to the right page without any installation.
- What does the admin login do?
- The admin area is used internally for managing QR batches. Regular customers don't need admin access.